Balance, payments, and refunds

Your visible balance is used for generation deductions according to the active price rules for each tool.

Top-ups are non-subscription one-time purchases. Balance is added only after the payment provider confirms the transaction and the webhook is processed successfully.

If a generation request fails after balance was deducted, the system records the refund and restores the amount back to the account balance.

Manual balance adjustments made by administrators are recorded for audit with a reason.

Refund policy, expiry policy, tax language, and final commercial terms should be finalized before public launch. This page is the current product-side baseline, not the final legal copy.